Successful Vehicle Damage Repair Process Specification Updated – PAS 125:2011

Press release - 16 June 2011

BSI today launches the update to the highly successful Publicly Available Specification for vehicle damage repair process, PAS 125:2011. To date over 800 bodyshops have been awarded a Kitemark licence to the original PAS 125:2007, demonstrating the value this scheme brings to the industry and consumers alike.

The revisions in PAS 125:2011 address the latest technological innovation in the motor industry and best practice within bodyshops. All changes to the PAS were agreed by industry representatives and public comment, to ensure that compliance with the PAS continues to reassure vehicle owners of the quality and safety standards in the vehicle damage repair process.

Howard Kerr, Chief Executive Officer at BSI Group comments: “The newly revised PAS continues to provide assurance to both motor vehicle insurers and owners that repairs are undertaken to a robustly managed process.”

Peter Shaw, Chief Executive of Thatcham, the insurer funded research centre said “As we enter the fourth year of the Kitemark for vehicle damage repair, our members welcome the review of the standard - PAS 125. Thatcham witnesses the continual advancement in vehicle design and use of materials which challenge insurers engineering and repair networks. The achievement of the standard and display of the Kitemark provides the ability to identify those bodyshops which are investing in equipment and skills training to ensure a safe, high quality repair for customers.

We are confident the new PAS 125 standard reflects the needs of a dynamic sector demonstrating it is serious about continuous improvements in quality and safety”.

The existing Kitemark scheme will be updated to bring it in line with the new PAS 125:2011. Organisations that have the existing Kitemark will have 12 months from the re-issue date to undertake the transition.

Bodyshops that achieve the Kitemark are able to differentiate themselves from the competition by displaying a highly recognised consumer mark that stands for trust, safety and reliability1. They can also promote themselves on, a website devoted to helping consumers’ search for Kitemark licence holders.

BSI training on the 2011 revision and the implications of the changes will be launched shortly.

Notes to Editors
Areas of change in the revised PAS are:
- Updating of competent person requirements
- Established ratio of competent person to others
- Simplification of selection of replacement parts
- Redefinition of repair categories and related skills, tools and equipment

1 GfK research commissioned by BSI in 2010

About BSI

BSI (British Standards Institution) is a global organization that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Formed in 1901, BSI was the world’s first National Standards Body and a founding member of the International Organization for Standardization (ISO).

Over a century later it continues to facilitate business improvement across the globe by helping its clients drive performance, reduce risk and grow sustainably through the adoption of international management systems standards, many of which BSI originated. Famed for its marks of excellence including the instantly recognizable Kitemark®, BSI’s influence spans multiple sectors including aerospace, construction, energy, engineering, finance, healthcare, IT and retail. With over 70,000 clients in 150 countries, BSI is an organization whose standards inspire excellence across the globe.