ICT and telecoms

No matter where you’re based or what you do, your IT services need to be cost effective, reliable, consistent and efficient. You can achieve all of this with ISO/IEC 20000 if you manage internal IT services or provide IT services as an outsourced service provider. 

ISO/IEC 27001 is the standard that can help you manage the security of all types of information within your organization.

TL 9000 is the quality management standard design specifically for the telecommunications industry and is based on ISO 9001.  The standards will help you to reduce costs, improve performance and enhance customer and supplier relationships.