Understanding and Improving your Culture of Food Safety
Food safety culture is defined by the Global Food Safety Initiative (GFSI) as ‘shared values, beliefs and norms that affect mind-set and behaviour toward food safety in, across and throughout an organization’. There are many elements that assist in creating a positive and effective culture that ensures food safety.
Food safety management systems (FSMS) have been in place, certified and at a level of maturity for decades. Despite this, the food industry still suffers from incidents such as product recalls, food poisoning outbreaks, and allergen contamination. There is one common factor in every incident – people and the way they behave. The culture of an organization is determined by this behaviour, and this impacts the ‘safety culture’ – i.e. their behaviour determines the safety of the food they produce.
The top food safety standards are introducing a requirement for measuring and implementing a culture of food safety. Food safety culture is becoming a common nonconformance in food safety audits. Food companies are struggling to understand how to measure and improve their culture and are seeking advice and guidance.
This course will enable individuals to plan the process of identifying, measuring and improving their own organization’s culture of food safety. You’ll learn what culture is and how to implement plans to improve it, overlaying these with the FSMS to get best results.
This course has been developed by BSI in partnership with food culture expert Lone Jespersen. Lone chairs the GFSI Technical Working Group on Food Safety Culture and has 15 years’ experience in this area of work within the food industry.
Who should attend?
This course is for all staff working at food production and retail companies who wish to better understand the concept of food safety culture and strengthen this onsite. This includes Leadership, Management, Technical/Quality Assurance, HR, Production, Operations, Marketing, Procurement/Purchasing, Supply and Distribution.
What will I learn?
After completing the course, you’ll be able to:
- Describe the concept of food safety culture, leadership behaviours, and maturity levels
- Evaluate an organization’s and leaders’ current food safety behaviours
- Evaluate the readiness of an organization to improve its culture of food safety
- Build an action plan to improve an organization’s culture of food safety
- Explain how to drive lasting improvements through goal setting, nudging, and consequences
Select measures most effective for a stage of maturity and how to build these into a food safety and quality management system to sustain improvements.
How will I benefit?
This course will enable you to implement a successful programme to measure and improve a culture of food safety throughout your organization. This will support your existing food safety management system, to improve the safety and quality of the foods produced and/or sold by your company.
- Training course notes