ISO/IEC 27018:2019 Protection of Personally Identifiable Information (PII) in Public Clouds

The protection of PII from both internal and external threats is a major concern for every organization, irrespective of size or market sector. Furthermore, if that PII information is held in the Cloud, information security risks can increase and the requirement to have effective and specific cloud security controls in place is critical.

The purpose of ISO/IEC 27018, when used in conjunction with the information security objectives and controls in ISO/IEC 27002, is to create a common set of security categories and controls that can be implemented by a public cloud computing service provider acting as a PII processor. The Standard does not replace applicable legislation and regulations, (e.g. EU GDPR and HIPAA), but provides a common compliance framework for public cloud service providers, in particular those that operate in a multinational market.

This course is aimed at both cloud service providers and customers who are engaging with a cloud service provider.

The course will help to ensure that the appropriate information security controls are in place for protecting PII processed by cloud service providers under contract to their customers.

Who should attend?

Anyone who wants to learn what controls and measures can be implemented in order to protect PII in a cloud computing environment.

The course is applicable to representatives from cloud service providers who plan, implement, maintain, supervise or assess information security controls, as part of an information security management system.

Equally, the course is applicable to customers who are seeking reassurances that their provider is adopting well-governed cloud-based PII processing services.

What will I learn?

  • Typical information security risks for PII in cloud services
  • Background and purpose of ISO/IEC 27018
  • Scope and structure ISO/IEC 27018The benefits of implementing ISO/IEC 27018
  • Typical ISO/IEC 27018 control implementation and integration with ISO /IEC 27001 and 27002
  • How the key concepts and requirements of ISO/IEC 27001 work when implementing ISO/IEC 27018
  • And explore/select ISO/IEC 27018 controls, relevant to your risk assessment, through practical scenarios
  • Specific guidance for cloud service providers

How will I benefit?

  • Identify key benefits associated with using ISO/IEC 27018 for protecting PII within the cloud services they provide, alongside an effective ISMS
  • Consider Cloud and PII specific risks and associated ISO/IEC 27018 controls
  • Understand the rationale behind the controls, their usage and implementation
  • Establish an appropriate level of protection for PII within the cloud services they provide

This course will also help cloud service customers discuss and negotiate a suitable contract with a cloud service provider, ensuring that the latter implements appropriate controls. It will also help in developing a mechanism for exercising audit and compliance rights and responsibilities.

What's included?

  • Detailed course notes
  • Lunch
  • On completion, you'll be awarded an internationally recognized BSI Training Academy certificate