ISO 9001:2015 Deep Dive

Get the most out of your quality management system (QMS) by gaining an in-depth understanding of 4 critical areas of ISO 9001:2015.This detailed course explores the topics of: Process Approach, Risk-based Thinking, External Provision and Auditing Leadership in order to develop your ability to tackle them successfully.

Who should apply?

People working directly with an ISO 9001:2015 QMS, including managers, implementers and auditors.

What will I learn?

  • What a process approach is and how to undertake simple process mapping techniques
  • Framework, principles and processes for risk management in the context of high level structure (HLS) management system standards
  • What is meant by the external provision of processes, products and services
  • Leadership requirements of the new standard from an auditing perspective
  • How to conduct an audit of leadership activities in line with HLS management systems standards.

How will I benefit?

This course will help you:

  • Design and develop appropriate and effective processes  
  • Identify and manage risk by applying a risk-based approach
  • Discover ways of controlling external providers such as suppliers 
  • Develop the personal skills and technical ability to audit leadership. 

What's included?

  • Training course notes
  • Lunch and refreshments
  • Certificate


You should have a good knowledge of ISO 9001:2015 and the key principles of a QMS.