At BSI we are committed to continuous improvement and to listening and responding to your ideas and concerns about standards-making and standards. While every effort is taken to meet the high standards expected of us, we may not get it right all of the time. We welcome feedback so that we can resolve problems and do more of what we are doing well.

Compliments and suggestions

Identifying and promoting best practice is fundamental to BSI. Please help us by sharing the positive experiences you have had and your ideas for how we can improve. Positive comments and suggestions are extremely useful in helping us to retain and expand on good practices and benefits and in understanding the impact of our standards.

Concerns and challenges

We want to provide you with the best possible experience and ensure you're reaping all of the rewards of standards and standards-making. If you are not entirely satisfied or if you have a concern, please tell us as soon as possible.

Complete the Standards-Makers Feedback Form