Guidelines for the selection of quality management systems consultants and use of their services
BS ISO 10019:2005 provides guidance on the factors to be taken into consideration when selecting a quality management system consultant. It will be of tremendous benefit to organizations in choosing and evaluating a consultant who is able to meet their specific needs, expectations and objectives.
This standard will be especially useful for SMEs who are or may consider implementing a QMS. It will also be of value to consulting organizations themselves.
In the realization of a quality management system, some organizations choose to rely on their own personnel but some use the services of external consultants. The selection of a consultant by an organization is important for ensuring that the resulting quality management system is capable of meeting the organization's planned objectives in the most efficient and effective manner.
Even when using the services of a quality management system consultant, the involvement and commitment of the organization's top management are key factors for a quality management system realization.
ISBN 0 580 45351 0
