If you have a query about your account please contact Customer Services directly by post, phone, fax or email.
If you have the following information to hand we will be able to help you as efficiently as possible:
- order reference number
- customer/membership number (if appropriate)
- items ordered
If you do not have/know your order number or customer number then we will need you tell us as much of the following information as possible:
- title of the product ordered
- date order was placed
- company name
- postcode
- method of ordering (phone, email, fax etc)
Post
British Standards Customer Services
BSI
389 Chiswick High Road
London W4 4AL
United Kingdom
Phone and fax
Tel: +44 (0) 20 8996 9001
Fax: +44 (0) 20 8996 7001
Email
cservices@bsi-global.com
