ISO/IEC Guide 14:2003 Purchase information on goods and services intended for consumers
ISO/IEC Guide 37:1995 Instructions for use of products of consumer interest
ISO/IEC Guide 41:2003 Packaging. Recommendations for addressing consumer needs
ISO/IEC Guide 46:1985 Comparative testing of consumer products and related services. General principles
ISO/IEC Guide 50:2002 Safety aspects. Guidelines for child safety
ISO/IEC Guide 51:1999 Safety aspects. Guidelines for their inclusion in standards
ISO/IEC Guide 71 Guidelines for standards developers to address the needs of older persons and persons with disabilities
ISO/IEC Guide 74:2004 Graphical symbols. Technical guidelines for the consideration of consumers' needs
ISO/IEC Guide 76: 2008 Development of service standards. Recommendations for addressing consumer issues
For publications of interest to the consumer produced by COPOLCO (the Committee on Consumer Policy of the International Organization for Standardization (ISO)) see:
http://www.iso.org/iso/resources/resources_consumers/publications_produced_by_copolco.htm
CEN Guides of consumer interest
CEN Guide 4 Guide for the inclusion of environmental aspects in product standards - PDF document (English version, 2005)
CEN Guide 12 Child safety. Guidance for its inclusion in standards - PDF document (English version, 2006)
CEN Guide 12 Child safety. Guidance for its inclusion in standards
CEN/CENELEC Guides
CEN/CENELEC Guide 2 Consumers interests and the preparation of standards - PDF document
(English version, 1977)
CEN/CENELEC Guide 6 Guidelines for standards developers to address the needs of older persons and persons with disabilities - PDF document (English version, 2001)
CEN/CENELEC Guide 9 Guidelines for the inclusion of safety aspects in standards – Under review
CEN/CENELEC Guide 11 Product information relevant to consumers. Guidelines for standard developers - PDF Document (English version, 2006)
