In this section you'll find case studies contributed by the owners and managers of a variety of small and medium-sized enterprises. These studies show how each business has benefited from both the adoption of standards and engagement in the standardization process itself.
How standards help small and medium-sized enterprises
The experiences of these organizations demonstrate the increasing importance of standards implementation to small and medium-sized enterprises, particularly those wishing to compete with larger companies on more even terms.
Anglo Felt Industries
Anglo Felt Industries, based in Rochdale, manufactures a range of products made from recycled and waste fibres. Managing director Simon Macaulay explains how the implementation of ISO 9000 has helped increase customer satisfaction.
Shield Security Services
Adil Hadi is managing director of Shield Security Services, which provides tailor-made security security solutions. The Hampshire-based company has 190 employees and complies with several standards, including BS 7858:2004. Adil explains how compliance helps attract new contracts.
MC Fire Protection
Oxfordshire-based MC Fire Protection supplies and maintains fire-safety equipment and provides fire-safety assessments and consultancy services. Mike Chilman, the managing director, explains how standards increase customer confidence.
Wincor-Nixdorf/Datalect Group
Wincor-Nixdorf/Datalect, based in Middlesex, is a supplier of IT network support services and was the first private company in the world to implement BS 15000. Quality consultant, Rubina Khan, explains the key advantages enjoyed by both the business and its customers.
Stramit International
Aided by BS 4046, Stramit International specialises in helping customers from all over the world to set up strawboard-manufacturing plants. John Mosesson, chief executive, explains how the implementation of BS 4046 has opened doors to business on an international scale.
Sapphire Technologies
Working in the fast-paced field of information security, Sapphire Technologies has attained demonstrable benefits from the implementation of BS 7799. Director of security Keith Foggon outlines some of the benefits the standard provides to his business and its customers.
MCS Medical
MCS Medical is a Worcestershire-based business that manufactures surgical implants and medical components such as bone screws and pins. Sales director Warren Gray explains why BS EN ISO 13485 continues to be important in gaining credibility in the marketplace.
Celtic Technologies
Celtic Technologies, based in Cardiff, is a remediation contractor for brownfield sites. Simon Aubrey-Smith, systems manager of Celtic Technologies, explains the benefits experienced since implementing OHSAS 18001 a few years ago.
