Delivering high quality IT services
Training
We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after registration to the standard.
From a one-day introductory course to implementation training or auditor courses, our network of public and in-company training can help you at every stage of the process. Our experience of how organizations of all types and sizes relate to the standard is unequalled - and we can deliver the training you need for understanding, implementing, assessing and certifying your IT service management system.
We offer a comprehensive programme of training courses covering every aspect of ISO/IEC 20000 for:
Delegates who are new to ISO/IEC 20000 and IT service management systems
- Courses in awareness, understanding and implementing a new system
Delegates who need to audit and improve an existing system
- Courses in auditing, assessing and improving an existing system
Next steps
Select your country site for further information on the services and products offered in your region. Alternatively, submit an enquiry online or view our global office directory to contact your local office directly.
