PRESS RELEASE
13 January 2010
BSI today announces that Telefónica O2 UK Limited has become the first mobile phone operator to achieve certification to BS 25999, the business continuity management system standard, for all of its UK business undertakings.
O2 has achieved the standard in recognition of the robust processes it has put in place to ensure continuity of service for enterprise and consumer customers in the event of unexpected incidents, such as power failures or natural disasters.
BS 25999 certification from BSI demonstrates that the company’s business continuity management systems follow internationally recognised best-practice methodologies. The achievement of BS 25999 certification across the whole organisation is a positive commitment from O2 to deliver continuous and connected telephony services to its customers. It also provides assurances to customers that the essential voice services are subject to stringent controls and a cycle of continual self-assessment to identify, manage and mitigate potential threats.
In addition to minimising the risk of network downtime, achieving the standard also supports O2’s role as an essential service provider in the event that a state of emergency is declared by the authorities, in accordance with the Civil Contingencies Act.
“Achieving BS 25999 certification with BSI is evidence of our level of commitment to providing a reliable and efficient service to our customers. BS 25999 demonstrates the quality of the systems that we have in place to support our customers’ needs,” explains David Clarke, Business Continuity Manager at Telefónica O2 UK Limited.
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About BSI
BSI is a global independent business services organisation that inspires confidence and delivers assurance to over 80,000 customers with standards-based solutions. Originating as the world’s first national standards body, BSI has over 2,300 staff operating in over 120 countries through more than 50 global offices. BSI’s key offerings are:
- The development and sale of private, national and international standards and supporting information that promote and share best practice
- Second and third-party management systems assessment and certification in all critical areas of management disciplines
- Testing and certification of services and products for Kitemark and CE marking to UK, European and International standards. BSI is a Notified Body for 15 New Approach EU Directives
- Certification of high-risk, complex medical devices
- Performance management software solutions
- Training services in support of standards implementation and business best practice.
For further information please visit www.bsigroup.co.uk
