Become a Lead Auditor
Gain the confidence to audit a service management system (SMS) in accordance with internationally recognized best practice techniques.
Service Management courses
ISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver. It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.