Maintaining your ISO/IEC 20000 IT Service Management System

ISO/IEC 20000 certification is the best way to keep improving both ITIL (ITIL process and ITIL framework) and IT service management, whether you manage internal IT services or provide IT services as an outsourced service provider. Stay up-to-date with the latest developments, regularly audit your system and discover the different ways that you can keep investing in your ISO/IEC 20000 management system.  

Make the most of your certification

You can access a number of resources designed to help you get the most out of your IT service management certification to improve both ITIL (ITIL process and ITIL framework) and IT service management. Regular updates on the latest developments with ISO/IEC 20000 and other management systems will make sure you’re always up to date. You can also keep your skills relevant with our training courses. All of this, plus support from your client manager and business reviews, will help your organisation to stay compliant and competitive, and to keep improving.  

Use the BSI Assurance Mark

Once certified, you’ll be able to make your own mark by displaying the BSI Assurance Mark. It’s a valuable marketing tool that you can use to promote your organization. It signals a clear achievement and can offer a competitive advantage. We’re recognised globally as one of the most experienced independent assessors of best practice. That means you’ll also get international recognition as a business that achieves standards of excellence every day.

Integrate to keep getting better

You can integrate your ISO/IEC 20000 management system with other management systems you have in place. This allows you to combine and streamline the way you manage the processes that apply to more than one system. Try using PAS 99 as a framework to identify and integrate common management system requirements for better performance.

Transfer your certification to BSI

Certifying through BSI means more than associating your business with a global brand. You’ll also get the benefits that all valued BSI clients receive. And these don’t just stop at certification. We’ll help you stay up to date with standards and training so you can keep improving, as well as stay compliant. You’ll also be able to display the BSI Assurance mark, helping you stand out from your competitors.

Why choose BSI?

We pioneered standards more than 100 years ago and today we’re the market leader. We help over 80,000 organizations ranging from top global brands to small ambitious businesses in 172 countries worldwide to gain an edge over their competition. As one of the few organizations that understands standards from start to end, we don’t only assess how well you’re meeting them, we create new standards from scratch and train teams globally to use them and perform better. Our knowledge can transform your organization.