Introduction to ISO 20121

ISO 20121 is the international standard for sustainable events management. It specifies how to deliver events that sponsors, clients and attendees will appreciate. Internal auditing allows a company to assess its ISO 20121 framework to make sure it remains compliant, effective and keeps improving.

A compliant ISO 20121 management system has the flexibility to deliver value consistently, despite no two events being the same and each needing a different approach.

This course will show how to maintain conformance with ISO 20121 requirements. Current knowledge about the standard will be reviewed and any gaps closed. The requirements will also be considered in the context of an audit. Learn how to plan, perform and report on internal audits, and understand how these findings can help to improve sustainable events management.

How will I benefit?

  • ISO 20121 will not only help improve the sustainability of your event, it may also improve your financial performance.
  • The standard outlines ways to achieve greater efficiency across the full spectrum of event management, helping you to improve resource management and streamline your delivery.
  • You will identify where you can reduce waste, create stakeholder win/wins and identify the full range of value to be derived from the event – in maximizing your event’s contribution to sustainable development and your positive reputation.