Technical Help
Problems with downloading from the BSI Shop - eshop@bsigroup.com
Problems using British Standards Online (BSOL) - BSonlineSupport@bsigroup.com
Problems with log in for BS Online - bsolinfo@bsigroup.com
Problems with log in to the members area - membership@bsigroup.com
Account Queries
Contact BSI Customer Services - cservices@bsigroup.com
Questions about BSI Membership Accounts - membership@bsigroup.com
Problems with downloading from the BSI Shop - eshop@bsigroup.com
Problems using British Standards Online (BSOL) - BSonlineSupport@bsigroup.com
Request change of details in Client Directory for Europe, Middle East and Africa -client.support@bsigroup.com
Questions about PLUS accounts - cservices@bsigroup.com
Standards Development
Questions about standards development - info@bsigroup.com
Legal Questions
Read our intellectual property, accessibility, privacy and terms and conditionsstatements
Linking to BSI
Queries about linking to BSI Group website - brand@bsigroup.com