Maintaining your ISO/IEC 20000 IT Service Management System

ISO/IEC 20000 certification is the best way to keep improving both ITIL and IT service management, whether you manage internal IT services or provide IT services as an outsourced service provider. Stay up-to-date with the latest developments, regularly audit your system and discover the different ways that you can keep investing in your ISO/IEC 20000 management system.  

You can access a number of resources designed to help you get the most out of your IT service management certification. Regular updates on the latest developments with ISO/IEC 20000 and other management systems will make sure you’re always up to date. You can also keep your skills relevant with our training courses. All of this, plus support from your client manager and business reviews, will help your organisation to stay compliant and competitive, and to keep improving.  

You can integrate your ISO/IEC 20000 management system with other management systems you have in place. This allows you to combine and streamline the way you manage the processes that apply to more than one system.

Certifying through BSI means more than associating your business with a global brand. You’ll also get the benefits that all valued BSI clients receive. And these don’t just stop at certification. We’ll help you stay up to date with standards and training so you can keep improving, as well as stay compliant. Plus, our six-monthly reassessments will help you to achieve excellence every day. You’ll also be able to display the BSI Assurance mark, helping you stand out from your competitors.

The segmented matrix approach provides a prequalification framework that includes all topic modules listed below. It provides the flexibility to tailor specific requirements of the buying organization, within a structure of rules and principles that maintains the robustness and repeatability required to deliver affordable excellence on a wide range of important business principles thereby encouraging wide adoption.