What is a Management System?

Management Systems are systematic frameworks designed to manage an organization's policies, procedures and processes and promote continual improvement within.   

The implementation of a proven and effective Management System, such as ISO 9001 Quality Certification, can help a business to improve operations, manage risk and promote stakeholder confidence. 

Research shows that businesses that adopt and certify to best practice, as outlined in internationally-recognized standards, reap substantial benefits:

• 75% experienced improved customer service
• 77% boosted their performance
• 74% acquired new customers and retained existing clients
• 44% achieved cost savings

Every business has three basic challenges that threaten their success: 

• Comply with customer requirements and government regulations and standards
• Protect the organization through embedding quality and instituting best practices
• Grow the organization, extending the customer reach and satisfaction, thereby increasing revenue 

Management systems allow organizations to meet these challenges by instilling best practices and validating, through certification, that they are properly established in the company.

The segmented matrix approach provides a prequalification framework that includes all topic modules listed below. It provides the flexibility to tailor specific requirements of the buying organization, within a structure of rules and principles that maintains the robustness and repeatability required to deliver affordable excellence on a wide range of important business principles thereby encouraging wide adoption.