Six Sigma

The purpose of Six Sigma is to improve business and quality performance and by eliminating error and waste. 

This is used to ensure that innovative, robust products are developed which will satisfy all the requirements of our customers by delivering consistent functionality. Ideally, the powerful Six Sigma methodologies can be entwined with existing technology and product development processes to ensure a timely and effective launch of new products.

Operational Six Sigma is used in the production environment to reduce variation in process output. This is achieved through the use of a structured process for improvement (DMAIC). The customer is the focus of attention, and improvement activities are focused on those areas which will produce the largest benefit in terms of customer satisfaction.

Transactional Six Sigma is used to reduce variation in administrative or service related processes. A common target of transactional projects is to reduce processing time, which results in increased customer satisfaction and greatly improved efficiency.