Maintaining your ISO/IEC 20000 IT Service Management System

ISO/IEC 20000 certification is the best way to keep improving both ITIL and IT service management, whether you manage internal IT services or provide IT services as an outsourced service provider. Stay up-to-date with the latest developments, regularly audit your system and discover the different ways that you can keep investing in your ISO/IEC 20000 management system. 


Make the most of your certification

You can access a number of resources designed to help you get the most out of your IT service management certification. Regular updates on the latest developments with ISO/IEC 20000 and other management systems will make sure you are always up to date. You can also keep your skills relevant with our training courses. All of this, plus support from your client manager and business reviews, will help your organisation to stay compliant and competitive, and to keep improving. 


Use the BSI Assurance Mark

Once certified, you will be able to make your own mark by displaying the BSI Assurance Mark. It is a valuable marketing tool that you can use to promote your organisation. It signals a clear achievement and can offer a competitive advantage. We are globally recognised as one of the most experienced independent assessors of best practice. That means you will also obtain international recognition as a business that achieves standards of excellence every day.

You will also be listed in our global Client Directory  along with other leading organisations, helping you to open new markets, secure existing ones, and compete with confidence.


Integrate to keep getting better

You can integrate your ISO/IEC 20000 management system with other management systems you have in place. This allows you to combine and streamline your management of processes that apply to more than one system. Try using PAS 99 as a framework to identify and integrate common management system requirements for better performance.


Transfer your certification to BSI

Certifying through BSI means more than associating your business with a global brand. You will also get the benefits that all valued BSI clients receive, and these do not just stop at certification. We will help you stay up to date with standards and training, so that you can keep improving, as well as stay compliant. Plus, our six-monthly reassessments will help you to achieve excellence every day. You will also be able to display the BSI Assurance mark, helping you stand out from your competitors.


Why choose BSI?

We pioneered standards more than 100 years ago and today we are the market leader. We help over 65,000 organisations to stand out from their competitors, ranging from top global brands to ambitious SMEs in 150 countries. As one of the few organisations with a thorough understanding of standards, we do not only assess how well you meet the standards, but also create new standards and offer global training to your teams in using them to enhance performance. Our knowledge can transform your organisation.