Getting started with ISO/IEC 20000-1
What is ISO/IEC 20000-1 Service Management means and why it’s good for business
Implementing ISO/IEC 20000-1 Service Management
Step 2 of 3: Implementation
We have great resources and support services to help you to start implementing ISO/IEC 20000-1 into your business.
You need to:
- Ensure your organization understands the principles of ISO/IEC 20000-1, the roles individuals need to play, and review your activities and processes against the standard
We help you to:
- Develop the knowledge and skills to implement the standard with our ISO/IEC 20000-1 Implementation training
- Understand where your service management system still needs work in order to be certified, book an optional BSI gap assessment
- Consider using our Business Improvement Software to support with implementation
