ISO/IEC 20000 IT Service Management

Companies of any size rely on effective IT service management. No matter where you're based or what you do, your IT services need to be cost effective, reliable, consistent and efficient. You can achieve all of this with ISO/IEC 20000 if you manage internal IT services or provide IT services as an outsourced service provider. Plus you'll bring ITIL up to standard so that your IT services deliver exactly what's needed.

What are the benefits of ISO/IEC 20000?

  • Achieve international best practice standards of IT service management
  • Develop IT services that are driven by and support business objectives
  • Integrate people, processes and technology to support business goals
  • Put in place controls to measure and maintain consistent levels of service
  • ISO/IEC 2000 is compatible with ITIL to support continual improvement

Are you ready for IT service management?

Whether you're new to ISO/IEC 20000 or looking to take your expertise further, we have the right training courses, resources and services. We offer packages that can be customized to your business to get your IT service management up to the right standards – cutting the cost of services you don't need. A customized ISO/IEC 20000 package can be designed to remove the complexity of getting you where you want to be – whatever your starting point.

Popular training courses for ISO/IEC 20000

Gain more experience with ISO/IEC 20000 IT Service Management by taking one of our specially designed courses.

Why choose BSI?

BSI is not just another certification body. By packaging assessment, training, and our management system software tool — Entropy Software™, BSI provides a solutions toolkit that combines it all in a comprehensive service offering and allows us to provide your organization with an integrated approach to meet your needs and embed excellence across your business. We present a one-stop value proposition from the decision to improve systems through to registration and continual improvement. From start to finish, the BSI Solutions Package helps turn complexity into simplicity.