It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.
System Certification
ISO/IEC 20000-1 Service Management
Show service quality is at the heart of your organization
ISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver.
Embed a service lifecycle strategy into your organization
Providing best practice guidance on how to manage your portfolio of services, and so they remain current and add value.
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Supports service management frameworks such as ITIL, Agile and DevOps.
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Show you’re serious about delivering a consistent and reliable service that continues to add value.
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Improve the resilience of your organization.
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Respond to increasing service demands in changing service delivery environments.
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